Borrowing and reservations

You can only place holds on Library materials that are currently loaned out.

You cannot place holds on:

• a title if at least one copy is available for loan,
• not-for-loan materials (reference materials, materials labelled with a red sticker, journals, old and rare materials).

A user can simultaneously place holds on twice as many items as the maximum number of items that can be borrowed:

• students of 1 or 2 programmes of study – 12 items
• students of 3 or more programmes of study – 24 items
• employees – 60 items
• hourly academics (adjuncts) – 24 items
• honorary members – 24 items

You can place holds:

• in person at the reference desks
• by phone
• via e-mail
• via the public Library catalogue interface

If multiple users have placed hold on the same title, the user who has placed the hold earlier can borrow the item.

The user receives a notification of the availability of the item placed on hold via e-mail. The user can pick up the item during the two working days after he was notified via e-mail.

Members are responsible for returning the borrowed materials on time. In case of an overdue item, the member will be unable to borrow further materials.

Students are required to return the borrowed materials before enrolling in the next academic year. A certificate or degree may not be issued to a student until all borrowed materials have been returned.

FFZG employees are obliged to return all borrowed materials before retirement or termination of employment.

Loans can be renewed by phone (reference desks), e-mail and through the public Library catalogue.

On the catalogue page, you can log in to your personal profile using the user information from the AAI@EduHr system.

When you log in, you are offered the opportunity to renew the loan period. All you have to do is click on “Renew” next to the title for which you want to renew the loan period.

A certificate or degree may not be issued to a student until all borrowed materials have been returned. Before obtaining their diploma students who are about to graduate or have just graduated are obliged to return all books borrowed from the Library and request the Library No-Dues Certificate via their personal user profile in the Library catalog.

If for any reason you cannot send this request through your personal profile, feel free to send an email to knjiznica@ffzg.hr.

In order to request the No-Dues Certificate please go to the web page: https://koha.ffzg.hr/cgi-bin/koha/opac-user.pl
Use your AAI@EduHr account data to log in.

Select option ‘Ask for discharge‘ and follow instructions.

Your request must first be approved by the Library staff and a Certificate will then be sent directly to the Student Administration Service.

Professors and employees of the Faculty can contact the head of the Library, Višnja Novosel (vnovosel@m.ffzg.hr) in order to get the no-dues certificate.

Patrons have direct access to stacks for browsing and selecting books. These books can be used freely in reading rooms and borrowed at all reference desks and self-checkout machines, which are located next to the reference desks on each floor.

Borrowing rules

• FFZG students
  • students of one or two study programmes – 6 units of materials for 14 days (with the possibility of renewing the loan period twice for further 14 days) – but if the borrowed materials are placed on hold in the meantime, the borrowed materials must be returned if 14 days have passed since the loan date.
  • students of three or more programmes of study – 12 units of materials for 14 days (with the possibility of renewing the loan period twice for further 14 days) – but if the borrowed materials are placed on hold in the meantime, the borrowed materials must be returned if 14 days have passed since the loan date.
• FFZG employees
  • 30 units of materials for 180 days (with the possibility of renewing the loan period twice for further 180 days) – but if the borrowed materials are placed on hold in the meantime, the borrowed materials must be returned if 30 days have passed since the loan date
• FFZG hourly academics (adjuncts)
  • 12 units of materials for 90 days (without the possibility of renewing) – but if the borrowed materials are placed on hold in the meantime, the borrowed materials must be returned if 30 days have passed since the date of loan
• honorary members
  • 15 units of materials for 180 days (with the possibility of renewing the loan period twice for further 180 days) – but if the borrowed materials are placed on hold in the meantime, the borrowed materials must be returned if 30 days have passed since the loan date
• external users
  • may use the materials and services exclusively on the premises of the Library or use the Interlibrary loans service

You can access the electronic resources, to which the Library has access, from a computer at the Faculty or from a computer outside the Faculty.

In order to be able to access electronic resources from a computer outside the Faculty, you must have an AAI@EduHr electronic identity from the Faculty of Humanities and Social Sciences in Zagreb, with which you log in to the electronic resources collections.

The AAI@EduHr electronic identity at FFZG can be obtained only by students and employees of the Faculty in the IT service.

Journals cannot be borrowed, but can be used in reading rooms, while journal articles can be photocopied. You can also use our scan-on-demand service to request electronic copies (scans) of articles.

Journals can be found on the following locations:

1. Displayed on the ground floor
You can find the last three years of journals in the journal reading room on the ground floor. A list of journal titles in the Journals collection can be found here.

2. Closed stack journals
Older journals from the Closed stacks can be requested at any reference desk, and are picked up at the main reference desk on the ground floor.

3. Journals that are a part of a collection
A certain number of journal titles, i.e. a certain number of volumes of certain journal titles are located in the collections on upper floors. You can see the list here.

Materials from the RARA collection can be used exclusively in the collection reading room during opening hours for users.

Not-for-loan materials can be used exclusively in the Library and photocopied in accordance with copyright regulations if necessary:

• reference materials (encyclopedias, lexicons, dictionaries, atlases, bibliographies…)
• selected items of other library materials, i.e. items labelled with red stickers with the inscription ZA RAD U ČITAONICI (IN-LIBRARY USE ONLY)
• journals
• old and rare materials